In this newly created role, the Web Communications Content Management Officer will manage and lead the content migration of FNHA’s external and internal website to new and upgraded platforms. You will provide advice to management on website governance and content strategy, develop and deploys a governance approach for content acquisition and archiving. You will be an integral partner and work collaboratively with various FNHA program areas to identify and develop communication content and tools, and ensure a consistent and logical website architecture.
If you are looking for an exciting opportunity to be a key contributor and leader as part of an evolving and unique ‘first of its kind’ health services organization, we would love to hear from you and encourage you to apply!
Principal Duties and Responsibilities
Leads content migration from existing external and internal websites to new and upgraded platforms
Provides advice to management on website governance and content strategy
Meets with various FNHA program areas and content leads to identify and gather detailed requirements for the development of communication content and tools. Develops and implements comprehensive process to review, assess, retire, and rewrite content
Develops and documents processes and guidelines to assist the team on service delivery and engagement with internal clients. Hosts focus groups with relevant stakeholders to improve client experience on various websites and platforms.
Undertakes extensive copywriting to ensure a consistent voice, aligned with cultural First Nations values, across the websites and sharing platforms.
Ensures a consistent brand look and feel across the website by promoting uniform fonts, formatting, icons, images, and layout.
Ensures consistent and logical website architecture. Works with various vendors and internal stakeholders to identify technical aspects.
Develops and deploy a governance approach for content acquisition and archiving. Develops processes, standards, and guidelines for content.
Mediates competing interests from internal stakeholders over content matters related to project timeframes
Develops internal publishing templates to be used by various audiences
Maintains effective working relationships with both external vendors and internal clients
Performs other related duties as assigned
5 to 7 years of experience with website governance, information architecture, and copywriting for the web
This includes web developer/designer experience, website content management, project management experience, and experience with various web trend technologies in the communication/public relations field.
Significant experience over all aspects of website management including architecture, SEO, design, and governance.
Good knowledge of website maintenance and management, online platforms and content management systems
Solid understanding of visual design aesthetics and graphic standards
Microsoft Office applications and Adobe Creative Suite products
September 23, 2019 at 4:00 p.m.
Submit your Cover Letter & Resume as one document.
Confidential Fax: (604) 913-6135
Please include “Self-Identified”, if you are voluntarily identifying yourself as First Nations or Aboriginal.